Policies
A copy of all policies are available at the centre
Little Saplings Childcare Centres is registered with the Information Commissioners Office.
Click here for details
Conditions from our Registration Contract
· Allocation of places - Childcare places are allocated on a first come first served basis. Where we are unable to offer a place we have the option of a waiting list.
· Fees - fees are payable either weekly or monthly depending on your preference.These must be paid within the agreed timeframe. Please advise management if for any reason you are unable to make payment. Failure to pay nursery fees will result in late payment charges.
· Late payment charges- A reminder will be sent in the first instance followed up by a phone call. Failure to make payment after a agreed date set out in the follow up will result in a £50 late payment charge. If you are struggling to make a payment please contact the nursery manager as soon as possible as they are able to provide options such as reducing days or setting up a payment plan.
· Fees are payable during periods of absence if your child is absent from nursery due to illness or holiday fees are still payable during this time.
In the event of Nursery closure due to unforeseen circumstances, fees will not be refunded.
·Termination of place. As outlined in the child registration form and parent contract should you wish to terminate your place with little saplings we require 4 weeks notice, fees are also payable during these 4 weeks.
· Booked Sessions. Should you wish to make any changes to your childs session please contact the centre manager so they are able to advise on availability.
· Late Collection. While we appreciate sometimes being late is unavoidable we do ask parents/carers to let us know as soon as possible if they are going to be late so we are able to make arrangements. If repeated lateness on collection a late fee will be issued at £1 per minute
·
• Over payment of fees. Any fees paid by the Government or a voucher provider that are not used. Can only be refunded to the voucher provider or government not directly to the parent/carer.
